Digital Beat Reporting

When we talk about how your station can transfer its on-air success to online platforms, and how that positive feedback loop can build visibility, credibility, loyalty and revenue in your community, we often reach for our pyramid chart.

Our three ingredient recipe for online success includes developing presence and expertise in investigative reporting and general interest, breaking news. And in the middle is digital beat reporting.

Why is digital beat reporting an important part of that recipe for success and why should you consider it for your station?

Digital beat reporting fits with the model in many public radio newsrooms. Even the largest stations have newsrooms that are smaller than their local newspaper, so many stations have chosen to focus on a select number of beats like environment, politics and the arts, with a certain level of general assignment reporting to fill in the gaps. With finite resources, it’s a strategy to get the most bang for every buck invested.

Digital beat reporting is an efficient way to build audience and credibility. Stations in the news business need to communicate their value to listeners and members and increase their credibility in the community. Beat reporting allows stations to establish a solid reputation on the issues they believe to be of greatest concern to their audiences. It taps into audiences who are passionate about the issues and builds their loyalty. What we’ve discovered through the Argo project is that this audience includes people with considerable expertise: for instance, a significant portion of the audience for WBUR’s CommonHealth blog is medical professionals. They can contribute their knowledge and thoughtful suggestions to your beat, and they recognize that their public radio station offers more value. 

Digital beat reporting can attract the kind of support that builds sustainability. This may come from increased contributions, increased underwriting, or from grant funding related to the topic of the digital beat. When stations can showcase high quality, in-depth reporting on important issues, and can build loyalty around their commitment to that topic, they can leverage that success to build financial support.

Building a successful digital beat is not as simple as launching a blog. Just as we make a considerable effort to create and sustain effective beat reporting for radio, we need to do the same thing for effective digital beats. And we need to understand and meet the needs and expectations of the digital audience.

We’ve mined the archive of the Argo Project, and have created this guide to digital beat reporting for stations that want to explore this important path to multi-platform success. We're just getting started, so the number of posts here will grow in the coming weeks.

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Digital Beat Reporting
10:53 am
Mon October 1, 2012

Laura Amico on What Makes a Digital Beat Successful

Digital Beat Reporting
10:32 am
Mon August 27, 2012

Even More Argo Lessons Learned: The NPR Webinar

Credit the original Argo stations

While we're on the subject of lessons learned from the Argo Project... here's a link to last week's webinar about how stations used blogs focused on specific topics to build audience, credibility and impact in their communities and beyond. (NPRStations.org requires password access)

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Digital Beat Reporting
9:32 am
Mon August 27, 2012

Eight Lessons Learned from the Argo Project and How to Foster Blogging Success at Your Station

Credit screenshot of MindShift, KQED

We’ve been assembling a large cache of resources about digital beat reporting and its progenitor, the Argo Project.

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Digital Beat Reporting
10:12 am
Fri August 24, 2012

Dark Secrets of the Online Overlords

Fans of NPR's Matt Thompson (and who isn't a fan?) consider this presentation to be one of his best, which is a high bar.

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Digital Beat Reporting
10:11 am
Fri August 24, 2012

Dark secret of blogging #8: Illustrate everything

Credit Huffington Post screenshot

Marinate, for a moment, in the glorious ugliness of the Huffington Post. I’d say that HuffPo’s been more successful than any other news site before it in adapting the sensibility of the tabloid newspaper to the Web. Drudge led the way here, but HuffPo has nearly perfected its imitation of the irresistible pull of those sensational supermarket scandal rags, screaming at you with their blaring, saucy headlines, daring you not to look.

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Digital Beat Reporting
10:10 am
Fri August 24, 2012

Dark secret of blogging #7: Comments are content

Atlantic blogger Ta-Nehisi Coates values his comments as much as his own insight.

This isn’t controversial anymore. We know that a strong community is a huge asset for any site. And as I mentioned previously, the Argo-blogger’s use of her crowd is going to be an essential component of her site’s success. But if we accept that comments are content (or more accurately, that community is content), what does that actually imply?

Answer: It implies we treat comments as content. And what are some of the things we do for content?

Content gets assigned.

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Digital Beat Reporting
10:09 am
Fri August 24, 2012

Dark secret of blogging #6: Explain, explain, explain

Credit flickr.com user Pip R. Lagenta

Classic news folks have this habit of being flabbergasted when they discover their audience members don’t understand a topic they’ve been covering. “But we did a big explainer on this two weeks ago!” they say. After the health care reform battle finally reached its climax – the signing of the bill – reporters said they were astonished by their audiences’ hunger for explanation of what had just passed into law.

They shouldn’t have been surprised. Having watched how content gets picked up, I’m convinced that the hunger for explanation is inexhaustible.

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Digital Beat Reporting
10:07 am
Fri August 24, 2012

Dark secret of blogging #5: Own the system, own the story

We know we can’t easily break the world down into neat, manageable patterns. But I’ve never met a great beat reporter who didn’t try.

As we gain expertise in a subject area, we can’t help applying patterns to it - establishing the most influential players, identifying related schools of thought, discerning trends unfolding over years. This is the mental model that enables great beat reporters to determine what constitutes news, to figure out promising avenues for investigation, and to stay ahead of a topic so they can distill it for their audience.

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Digital Beat Reporting
10:06 am
Fri August 24, 2012

Dark secret of blogging #4: Learn the art of the quest

Credit flickr.com user h.koppdelaney

Since basically the dawn of storytelling, we’ve known the power of the quest narrative, a.k.a. the hero’s journey. Our most popular and enduring stories have been quests; e.g. the Epic of Gilgamesh, the Iliad and the Odyssey, Sir Gawain and the Green Knight, Harry Potter and the Sorcerer’s Stone.

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Digital Beat Reporting
10:06 am
Fri August 24, 2012

Dark secret of blogging #3: Headlines are hooks

Credit flickr.com user minifig

Just admit you read the title of this post and thought, “Duh.” Of course headlines are hooks. That’s News 101.

OK, fine, but headline-writing for the Web is enough of a distinct art that it must be re-emphasized: Great bloggers write great headlines. And that should be qualified: great bloggers write great Web headlines.

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