Getting Help from NPR Digital Services

Jan 28, 2016

The NPR Digital Services Station Relations Team is here to help you and your station team 24/7! To ensure that we are able provide the highest level of support, there are several channels that you can use to get answers to your questions:

1) Our Support Center - Help Documentation

If you have questions, we suggest starting with our Support Center. There, you will find help articles and answers to Frequently Asked Questions, as well as a link to our Support Form.

2) Our Support Form - CURRENTLY DOWN

3) Give Us a Call Instead

You can reach our Support Team during business hours (9am-6pm ET) at 617.622.5400, ext 2. If you are ever unable to submit a support ticket, we suggest giving us a call directly.

4) Emergency

If you are experiencing an emergency issue (your site/stream/pledge form is down)  you can have our emergency on-call staff paged by calling 888.225.3419.

We look forward to hearing from you and your station team!